SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For such money is very good blouse, in the summer of course you do not like it, it will be hot, and in the off-season will go.
Dirty stain, I will try to wash
At OG 96 I ordered XXL, on the shoulders normally, and the sleeves are long, in the chest freely as I wanted. It will look better if you fill
Delivered in three weeks, packed well. Track tracked. On height 168-size L-sleeves are good, not short. On og 90-you need another button (but so on all shirts). Long-butt, I would like a little more authentic, but you can wear it, should not climb out of trousers/skirts. In general, the fabric is good, sewn well. Season can be attributed)
Super. I order the second time, but the size is larger. The shirt is very much nothing for such funny money. Came very quickly, about 3 weeks in Ukraine.
Came quickly enough, there are no extra threads, I ordered s as I wear, I came in size, I like everything
XL for a full 46 size sat perfectly. The fabric is like chiffon, but it's not him. Practically does not shine through
Very good
Slightly sticking threads, 75 C in the chest did not buckle, otherwise sat well
The product description corresponds. Track tracking. Delivery 24 days. Took for 313 rubles. My size is 44. I ordered L. everything came up. If I ordered M, it would be small. The shirt is cool, only the color is different. It is yellow, but not as in the photo. In general, I liked everything. Be careful, the distance between the buttons is large. You can see underwear)))
I wear 44 size. Chest girth 91 cm. Weight 49 kg. Height 166 cm. Size L most times, freely. Sleeves even length. The color is red. I liked the blouse. I want to order another color.
Shirt of good quality, threads do not stick out anywhere, the lines are even, the material is dense.
Quality is good, the seams are even neat, the fabric is light thin transparent, on the OG-104 of the village is not ideal in obtyag and not free, the model and color of the blouse correspond to the photo from the site.
Thank you, I liked the blouse
Good blouse, the color is bright, the material is pleasant to the body, the size is in size
Delivery less than a month to the Post Office, the quality is good, the blouse is thin but does not shine through, on my parameters 90/70 size L freely, but less would diverge in the chest. For such money a very good blouse.
On OG 96 small, XL
The size corresponds, sewn straight cut without recesses on the chest.
The size is small. Quality is good for 300 rubles. Color such as in the picture.
good length, a little lighter in color than I expected, but overall pleased with my purchase. recommended.
Ordered for 356 rubles. Ideal for such a price. Threads stick out, but not visible. There are no labels on the neck, which is nice, will not stab! I advise the goods.
Got quickly very, the fabric is pleasant from the past store bought exactly the same, the sleeves were higher, but burned with an iron and had to order a new one, this seller sleeves are long, I will have to roll on 2 gates as I like)) from that I did the same, the red does not shine through but the bra is needed tightly fitting because bulges all sorts of visible, the color corresponds, the main thing on the shoulders of the village, I wear Russian s, it's something between S and M
The size is very fair, it's perfect for me. Order the 11/11 received the 25/11, France. I recommend the store. Thank You
I liked it very much! for the Spring CLASS! I did not expect that there would be such a rich color! thanks to the store. i came quickly (1.5 weeks).
The parcel came exactly after a month. for your money a good blouse. the color is saturated red, slightly shines through. at its 44, ordered the size of M.