SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love this dress
Quality acceptable, for a price of 900 rubles. Especially. Knitwear is thin enough, will emphasize all the uneven underwear, worn under it. On the size 44 (og 88, OT 67, OB 95) butt. My height is 172 and the length of the sleeves is great for me.
Thank you very much. I recommend it
It went to St. Petersburg a little less than a month by the company DPD. I did not track, in principle, whatever, because DPD still sends a notification of receipt. The impression is not bad, but not delight. The dress is made of very thin synthetics, it will be beautiful to sit only with an ideal figure (I'm talking about a blue dress). I have a normal figure, I do not have much excess fat, I wear M, I ordered L. The dress emphasizes every flaw, up to that you can see longitudinal strips from the press, but they look like fat, the ass also stands out strongly to indecency. Dress like it called, as if it makes you thicker, perhaps with the HL it would not be, but then I would have to shorten the length. I do not talk about panties, which are emphasized by the material as much as possible, you need to wear the finest... Ideally, seamless, naturally without any scraps, laces, etc. But the color is beautiful, it lengthens the height, does not look like cheap.
Super dress for its size m took also M and the village is all very good. Parameters 89-67-97. It came in 3 weeks.
Super!
very good material and it fits perfectly well
Yakishy and poshitty Super, pidishov rosemir idealnaya, my parameters 84, 60, 90
The dress is good, it came in less than two weeks.
Very beautiful dress :)
A thin dress, will emphasize all the shortcomings of the figure. At me as that топорыщется on the side where the seam and a very wide neck, I have not yet invented what to do with it, but in general for its price will come up. Delivery to Ukraine is fast. Size L for height 171, 90-70-95. I think m would be good too.
Everything is super, good quality dress
It's 100 % polyester, but I like the material. It's a great outfit to wear under 23 degrees. Basic and stylish. For 86-66-91 I ordered S. Fits perfectly The shipment is around 2 weeks. Thanks a lot for the Seller!
Love it!!
Good dress, dense, synthetics
Przepiękna. Nicely highlights figure, material pleasant. Only golf is pretty tight and can slightly przyduszać, but after it lies on me great.
Duge Garna suknya))) all South Africa, ale nazat Duzhe Dovga delivery (can easily be tied with 3 quarantine (Ale I put 5 Zirok. Uncle store
The dress is straight cool for its money! quite tight jersey, beautiful! The order is satisfied!
Delivery is fast despite the epidemic. The dress is cool! The fabric is thin, all the shortcomings of the body are immediately visible. The size coincided-the height of 165 cm (parameters 90 × 64 × 90) came, although it fluctuated for a very long time between S and M.
Growth of 170 90-64-90 took M. Quality Excellent
Delivery month to Chelyabinsk. Dress cool!!! At 93*68*93 the village is excellent, only me in the shoulders is narrow.
Very comfortable dress. On 90/68/99 and height 1.75 M size is perfect fit.
For your money dress is very good! It's been a month. On my Russian 44 ordered M dress perfectly fit in slim fit.
Awesome dress, well sewn, fits perfect.
The dress is wonderful, despite the fact that synthetic. At 88-65-88 the village is good, but in the chest is tight, in general, it was possible to be bigger, but I do not like when the waist hangs. A little later I will add a photo