SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Я в восторге от платья! Ог-93, от- 72, об 103. Все шикарно, вырез на груди прям хороший, если грудь большая то подойдёт идеально!
Товар пришёл быстро. С продавцом не общалась. Платье соответствует описанию. Удобное платье на каждый день, повседневное.
Красивое, лёгкое, летнее платье, быстрая доставка.
Красивое платье, для лета самое то, пришло очень быстро
Шикарное платье, качество отличное без торчащих ниток, без запаха, не просвечивает. На свой 44-46 заказала размер L. Доставка до МО за 3 недели. Осталась довольна. Рекомендую магазин.
choose a size bigger. ❤️
very nice as in the picture, using on photoshoot
Trochę jest szeroka w barkach ale to nie jest problem
Spasibo, krasivoe platje,zakaz Pribil Bistro, vsio otlično
ткань тонкая, штапель, по размеру подошло
Рост 156, почти до поло оно мне. Отличное платье за эти деньги, материал синтетика. Очень приятное
Very beautiful dress) with an increase of 158 cm and 60 kg perfectly approached S. I advise)
First, and most importantly, what I want to note is delivery. I ordered twice. The first dress (in late May) reached Moscow in 14 days, the second dress (in July) got it for only 7 (!!!) days, and this is a record among all my orders for AliExpress. Both times did delivery via 5post, both times the store sent the parcel within 2 hours of placing the order. Now about the dress. The model is very successful, feminine, relevant, suitable for everyone. Yes, it is 100% polyester. Yes, it does not look expensive. But, if you style correctly, it will look very cool: both with sneakers, and with sandals, and биркенштоками, and rough shoes, a sweater on top, a turtleneck under the bottom, a trench coat, a biker, a jacket, denim etc In general, the options are massive. The quality of tailoring is good, the seams are even, there are sticking threads on the belt, but this is solved in 2 minutes. In general, not hot, up to + 25-27 I was normal. Slightly shines through, so underwear is desirable to choose a flesh, seamless. The size corresponds to the table.
Super pas de photo désolée
It came quickly, in Minsk-up to a month. The fabric is not natural, but worn well. The color is brighter and lighter than in the photo. The model is very interesting, emphasizes the waist, opens its knees.
Took the second! For walking-excellent
Excellent dress, light, pleasant. I like the style and silhouette. But the fabric is polyester.
The dress came quickly, everything is super, in quality-synthetics
Everything is fine! I recommend, sewing the ideal, the material is pleasant to the body. I like everything. Track is tracked to the last minute. I'm very happy.
Cool dress, you could take a smaller size, it's on the smell. My height is 156
Описание продавца точное. Ткань тонкая. Не просвечивает. XXL подходит на 50 размер. Пока не стирала. Продавцу спасибо.
Nice dress! Super fast shipping! XL for height 175 and parameters 100-75-100 perfectly suited.
The dress is beautiful, the color is more expensive than in the photo. At its size 42-44 took S, sits freely.
Все отлично . Хорошее летнее платьице..) по описанию такое же как и в реальности . На свой 48-50 взяла xl . Спасибо продавцу . Рекомендую.
Лёгкое, тонкое платье. После первой глажки не мнется почти. думаю, что быстро сохнет. идеально и для города летом, и на пляж и дома ходить.