SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful costume. Fast Delivery
very nice suits
Excellent suit, sits well, quality is good, delivery month to Minsk. With pleasure I will wear. Size M sat well on the hips 102, waist 85, chest of free cut, on my 98 looks good. Height 168, the length of the skirt is just below the knee. I wear both S and M, I think goes in size, especially stretches.
Great, very beautiful, so have photos send, perfect size.
In St. Petersburg came in 28 days. The fabric is thin, the color is a little different as the store's photo. Ambiguous attitude to this suit, I hope I will still wear it. My parameters: height 165, OG 84, OT 67, OB 95, weight 50. Bought for 933 rubles.
Really high-quality cool set. The color is amazing. On its parameters 84/65/86 the village is perfect-emphasizes the perfect figure) on the height of 165 the length of the midi skirt. Definitely recommend! P. S. Photo later)
The photo corresponds, but on size 42-44 the top is large. Suitable slender but juicy, with appetizing bust girls. The skirt will emphasize even the minimum tummy, keep in mind
Bomb suit! The quality is excellent, sew qualitatively. Very spectacular and chokes looks, emphasizes the figure, recommend! To Peter in 10 days, the courier brought home.
Polecam
I bought 7 things in the store. Delivery 3 weeks by new mail to Ukraine. All things were very pleased. The quality is super, the fabrics are very pleasant, the sizes are all on the grid correspond. Service managers, asked after the order to change the size to a larger one-without questions sent what asked. Thank them very much. The store left about itself the best impressions. The dress is gently pink, pastel powder color. Very beautiful style. Jacket and skirt separately. You can wear it apart, you can together. It is possible that there was a gap between the jacket and the skirt, you can cover it. The fabric is not thick, pleasant to the body.
Very beautiful and nice
Very cool set for such a price, comfortable to hold material and silhouette showcases the exquisitely!
it is ok. super
Came to Khakasia quickly, m on R. 46 approached, height 158 cm. The skirt of the tummy and hip emphasizes (. The blouse is short, with this skirt is good, but with other things you need to choose
The quality is awesome. Liked the costume
A good suit, took her daughter, she is happy. Thank you.
Very nice!
The package was long, about two months. But it's because of the holidays. The suit is perfectly made, nowhere does not stick anything, look at the photo. Sewn qualitatively. I will definitely order another, but in a different color. Seller and product recommend!!!
The product did not come, but the store is just Manny!! All the money is back
Excellent quality
Cute costume, very stylish looks, only the top all the time fades above the chest
Product is as described. Material is Super comfortable and soft. Size fits perfectly. Looks Mega. I love it. I can only recommend.
The set is very beautiful! The fabric is soft. Quality at the height! On size 44-46 took M, sits chic! The color is gentle pink, the photo does not give real color. There are no stringent threads, no stranger smell either. The set looks very gentle, feminine! You can give your shoulders, and you can leave upstairs as usual. Can be combined with other clothes. At a high height (I have 176) if the skirt is worn, closing the navel, then the lower border almost covers the entire knee.
Amazing set. Very fast delivery all the details I have in Instagram @ aliexs_baby_mam, there I will show all my shopping from AliExpress
Заказывала доставку из Латвии. До Питера заказ шел 2,5 недели. Костюм красивый, качественный. Ткпнь трикотаж в рубчик, в меру плотная, на осень, весну, на зиму. Цве т приятный пудровый. Параметры костюма на р-р XXL ,длина юбки 68 см, длина кофты 46 см, длина рукава от горловины 68 см. яМо и параметры. рост 157 см, талия 80см, бедра 104 см, грудь 100 см. Спасибо продавцу. Рекомендую.