SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool thing took M did not regret learning to tie and generally cool will be, cloth dense does not shine through to the body is very pleasant
The dress is good, but the minus is that it is not worn with a bra, and without it stand out nipples on the chest through the tissue. I had to order an additional silicone bra only on the chest. I don't know if he'll hold on or not. As an option, I guess then sew it to the dress, since the fabric on the chest is double. In general, on one side I like it, and on the other I now break my head how to wear it. For some reason, no one wrote about this minus in the reviews.
The dress is just perfect! the fabric is slightly translucent, but with flesh-coloured, nude panties everything will be okay! I am satisfied and I will order one more in dark colour soon! Thank you!
Nice material, item is as advertised. Beautiful
Dress compatible with description
Super dress!
It's OK for the price. The fabric is fine but not transparent. It has a fall and feels good
Dress Super.
Super recommend 100% fast delivery
very nice
Very fast delivery, 12 days before St. Petersburg was still paid for delivery directly to the door by the store himself, recommend seller
The dress is delighted. I will put on the painting
As in the description. Thank you
The dress is wonderful. It came very quickly. The fabric is soft and very pleasant to the touch. I have not tried it on yet, but I'm sure that my height is long, but it's fix. Many thanks to the store for the fast shipment and excellent dress!!!
Bien
OMG, Unbelievable gorgeous dress!!! Very good fabric. I am going to order more these dresses but different colors. Thanks! :)
I ordered a friend, the color is bright, saturated, stitched qualitatively, fit in size, same as the picture, thank you to the store for the gift
Good dress, I recommend!
Ačiū !
Great !amazing love it
The dress is good. The height of 178 stop is open. No thread, no smell. Delivery fast to Lugansk. XL for 50 size is excellent
Im very happy , because the quality is way better than i expected!! Really recommended !
Super is
Beautiful whaou!! So well cut I'm delighted I recommend
The dress is interesting, the fabric is pleasant, synthetics plus 35% cotton. Uneven figures will be visible, the fabric shines even Red