SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For a long time already peeking this body. it was not necessary to order a smaller size. for weight 59, hips 97, waist 79, ordered L, but a little big and chest almost does not hold
Bit for loose for me (153 cm tall, Cup B), odstaje in some places. Can be good for a person of the typical size S. Although it is very well made and pretty fast delivery.
ok
Very nice
Bodi is normal for your price, ale rosemir!!! L viewall on 52-54. I'm 3 og 90, about 105 drowned. Комусь віддам. The frostbite at the bottom is not similar, Kole.
It took time to arrive but the truth that the store was very attentive to the order
The goods are delivered relatively quickly. The store processed and sent lightning fast. Ordered 02.12. Wife as a gift for the new year. Order brought home 19.12. On the 40th size "s" was too big. Destroyed... And so the goods are quality, the lace is beautiful! Thread does not stick out anywhere.
Delivery 2 weeks to St. Petersburg. slightly jammed cups, inside the stain are blue, I hope washed, at 165 and XS size, I sat perfectly s.
Очень быстрая доставка. Не подошёл по росту: на 174 размер S очень в натяжку, нужно перешивать: лишить ластовицу и перенести кнопки. Согласна с отзывами, что кнопки пришиты не на краях изделия и заворачиваясь кант будет натирать
Just super
начиталась отзывов взяла S на 46 российский . надо было брать M . а так очень даже ничего .
Bodysuits are too big
Excelente
Order my usual size which is size M but I keep a little tiring, I recommend L, i'm 1,67 and weight 60, at the sides I'll be a little bit but nothing that won't be fixed with a little seam, the beautiful fabric and model
Body is nice, but actually bowl poorly hold. AND is pretty low person, I have 170cm and could be longer. General for this price approx. Very fast shipping.
Quality is not bad, you can play)
parfait
Very nice and comfortable
Beautiful Body :)
Good quality! Cool looks
For size m it is necessary to be thick. Well sit on 46-48
Gorgeous body, high quality workmanship.
Arrived in 13 days, the fastest order with Ali. Everything is super as in the photo. Only the size of the cup is large for a small chest. Thank you
nice
On the growth of 162 at the hips 112 the village is good, the chest volume is 103, it came quickly