Product Details
Shipping & Payment
SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Reviews
(35 reviews)
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Why Buy From Us
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
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Worldwide Shipping
Hassle Free Returns
100% Secure Checkout
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Same as in the very nice photo is in cantada
Perfect
Recommended 100x100 such as comfortable photo and quality price well
Parfait
Beautiful as the island
Very good!
As always just super! Size I wear 35 Russian, took them on a dimensional grid! Look unreal cool! Thank you very much!!!
Got it fast! It's okay! As in the photo)
Very nice
They're just bombs. I recommend to everyone
Uiiia!!! Unreal! It is easy to find such in Russia, but a huge margin. It is clear to everyone that I deliver them from China, so order here))) all came in size (see the size grid of the store is more attentive)
delivery so fast and I love love love it
Walked for about a month, at its 37 took 38 size came up perfectly, neatly made look very cool
magnifique
Very attentive store, I loved pedi size 42 and Mexican I'm #6 they made me super good, I'm quick to morelia, mich. Beautiful recommended heels 100%.
Come very quickly! Respect you! All as in the photo/sat perfectly
I arrive very fast 2 weeks I am happy! The size you have to order one more than you wear.
I had to claim the order because it didn't arrive.
Excellent, they're beautiful just like in the picture. Perfect size. 100% recommended + + + +
Very pretty
Качество хорошее, размер 39 на стопу 24,5 подошел идеально. Доставка очень быстрая: 12 дней до Екатеринбурга. Покупкой довольна
Read reviews and ordered 37 size, usually 36 size I wear, they are not very large, but in principle, you could also order 36. In general, really liked. spectacular.
I didnt like it
Lovely thanks I already asked in another color
Good qulity. The dimensions correspond to the dimensional grid. I was in love ordering for dancing