SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Looks like on the photos, very nice dress. You can adjust the length. Took around 2 weeks to get to Poland
Really nice and not too big. I was afraid that this dress won’t be in my size. Good for S/XS
beautiful
Product excellent quality! Seller sent super fast, arrived in less than a month!! I have 1,67 tall, 58 kilos. Size s served very well!
This stores communication is amazing. The quality is great. Super cute! I will order from the seller again in the future
Very nice dress, color a little different than the picture more matte and orange but and so is OK :) quality good, not arranged the so perfectly body (is ciut loose waist) however extends, is not cheap material, so this Plus. After przeprasowaniu it will surely be better stack. Wyglada elegantly, only minus this short material for breasted, need kombinować with bra, ogolnie recommended!!
I loved it, it grinds perfectly to the body and gives a nice volume, especially the skinny girls like me. The fabric is thin but looks good quality. Shipping was very fast to Mexico (1 month), I highly recommend the product, I would definitely buy again.
Platte along the length of the zekod, the ropes tighten on how much it is necessary, you can adjust the level of whore. Size S is not very small. So I recommend to large students who from home in short do not release
Симпотичненько) but it is necessary to think of something with a waist, and then in this dress it is absent :(
Beautiful, amazing, beautiful. And super cheap. The fabric is soft and very comfortable.
Cool and the fabric is good, and you can tighten everything as it should. I liked it.
D CRAZY! The fabric is great super nice is just like the photo and looks great fits very well thanks to the strips
Small
Cute!
Awesome, it came quickly, sent the store also quickly
Superbe rien a dire !
super
The quality is very good, ordered the was beautiful.
The quality is excellent. The dress is interesting.
The dress is good! It came in two weeks. I wear M, took L and excellent!
A bit big but still very cute! Definitely recommend, I wish they had extra small lol I’m 5’8 and slim body @katrxse
Perfect product. Measures as specified in the description.
accurate
Pretty but doesn’t fit me really well
Satisfied with 100% exactly as in the photo