SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The item came in a timely manner. The shirt is a nice thin fabric. Great for summer and spring feeling.
All perfectly sat on the size 46-48/170. A nice blouse is sewn well, thin. In the warm summer and it will be comfortable.
The parcel came quickly enough, in two weeks, packed in a regular package. The blouse is sewn well, the threads do not stick out, on the volume of the chest 102 XL slightly freely. Of the minuses-strongly electrified, even after the antistatic, it shines enough, and the sleeve is just straight without a cuff, but I'm narrow to wear with a jig.
Very good blouse, all as in the photo on OB 103, size 50-53, took 3 HL, sat perfectly. Ironed well. Strongly electrified, anti-stick to help. From the water, if it falls on the blouse there are not significant traces. I still liked everything very much.
!!!
Great, thank you
A good blouse for such a price.
Ordered 28.03, in the mail received 17.04, the blouse is cute, I took my mother size XL on bust 95 size 46-48, everything came perfectly, thanks to the reviews of the girls. recommend. The sleeves are not like on Usual blouse, wear only with a lapel is better as 3/4, but the look of this is not portir. I recommend definitely! Took for 570r
Delivery fast, color nice
I liked everything, but it was necessary to take a smaller size
The shirt is very good and the material is soft and gentle, my wife really liked it. More such responsibility would be
The parcel was a month, tracked. thank you very much to the store. Quality shirt.
Blouse corresponds to the description ordered 2 XL in Russian 52 came freely. Synthetic fabric crumples but soft to the body normally. Seller thanks the parcel came for a month.
I liked the blouse. It looks stylish. For summer is ideal. Transparent. Ordered s. The size of 42 villages is ideal. I'm happy with the purchase. Ordered 09.03, came 09.04. The only disappointment of the spots near the buttons along the entire length of the product. Spots are notable. If you do not wash, you have to wear a blouse only in buttoned buttons.
A little long: bigger than the others.
Delivery is fast. The quality of goods is normal, the order is satisfied
Sewing smooth, the threads do not stick out. the blouse came quickly, the track was tracked. With the store did not communicate.
Shirt really liked, many thanks to the store.
If the description was accurate. On request 4XL I have bust 116 and e large but coresponde the shoulder.
Shirt super size L perfect for size M
Product good quality
Nice arrive on the date indicated
Blouse is very satisfied, fit perfectly, ordered according to its parameters. No less. I thought the sleeves in the blouse, like in a shirt, but no-they are straight. With rolled sleeves looks better, there is even a special clasp for this. I advise the store, thank you.
Blouse is not bad, not transparent, its 46 L ordered, although it can be m
Zagodna description and even mozna wywinąć sleeves. Nice touch, but you need to fit flesh-colored bra because troszkę przeswituje. Vivid colors. Recommend.