SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order was 23.05 received by The Courier sdek 20.06. In general, the blouse is not bad, the size of XL approached og-98, ot-80, ob-110, height 164. The truth on the back of the darts is not and lies down a little ugly. Either you have to trim it or fill it up. The fabric is a little prickly... maybe after washing something will change... Color as the store in the photo and video. Pale dusty pink. Strongly shines, the seller does not see this in the photo. There are threads, the fabric is loose. At the bottom instead of fastening just two parallel lines... going nowhere... The buttons will have to be changed, does not match the loops. Size between loops, also different .. In general, the quality of tailoring... so-so. I will not shoot stars, because. Compliance price-quality... You can wear it.
Ordered L, it turned out to be a little small in the chest, my parameters og 92 from 75 to 100, it was needed XL. They sent in two days, and pravod didn't talk. The blouse is great, I'll order another one.
Excellent Product
True to description but the blouse itself isn't really flattering to the figure. I'm petite so it doesn't sit well. Would look better on someone with a bigger build. The fabric feels quite rough and has a smell to it. Will have to wash and see. Seems fine but just isn't the right fit for me.
XXL for 52 Dew size large (
ok
it's just as the description. it's amazing. I love it
In Black, the size is smaller in fact, but in blue in size, perfect
Cute, the sleeves are very cute
Blouse came perfect, very beautiful! On its parameters: 92-67-89 took the size of M and did not lose! I do not advise taking less, the sleeves will be short. The only thing: the blouse shines quite strongly) at work under the T-shirt, in other places you can and without :)
The fabric is pretty decent, very much like Zara's. Very recommended, I was surprised. (:) my size normally in Zara is a letter
The size approached. But with the normal length of the blouse on the height of 165 cm the sleeve is very short, somewhere 3/4, not as in the picture, because of this cuff does not converge, T. K., apparently, it is designed on the wrist! If I come up with what to do, I will wear, the quality is good. Until you put on... I recommend for a small height. Delivery 2,5 months, protection extended.
Is big for me.
The goods did not come. The money was returned.
Good qualilty, I am very satisfied :) Thank you
Can be worn.
unfinished
Exact in the image
Very beautiful, as photos
Super
Very pretty
sleeves are a short but everything else is ok
Just like the picture thank you the store