SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All Oki
Great dress!
Beautiful dress.
Good
The dress falls smoothly and have the size XL to, am 1.55 cm and have normal size 42 am very satisfied in 4 weeks time it is dress Ana come
Very good quality, size compatible with rozmiarówką European, fast shipping to UK
I love the dress
Beautiful, summer dress! <3 I love this store, there is so much beautiful clothes at good prices, definitely will order more! More on my instagram: @saraxsarna
Nice dress. On my parameters og 92 from 80 about 98 came perfectly.
Size S, ideal for 89/74/98, pretty long
Beautiful dress, well made. For height 160 cm reaches over ankle. Size S when my dimensions 94-75-91 fits perfectly!
For this price cool. Has come in 10 days
The dress is cool! At its 44-46(96-81-99) ordered M. Approached, only the store sent instead of pink-beige, a little upset
The dress is good, but I, unfortunately, did not come to the belt, I will use the belt.
Dress falls custom to slightly.
All comply with the description. Dress is cute and well made. No odor or protruding yarns. Fast delivery.
Beautiful dress
For its price-a good dress. Treat it with antistatic and air conditioning rinse, in general it will be good. On her hips (in a girth of 104 cm) and a height of 178 cm took L. Not a lot of bolshevwto, but it's hiding with a belt. And in addition, for the summer-just right. In Siberia came, quite quickly, literally about 20 days. Thank you
Super transparent and lightweight: perfect for summer
Just brought a postman, so the photo is not washed, not steamed. With the size guessed, in my 50 size-XXL The village is perfect. The fabric is dense chiffon, the seams are even, complete with a belt. Very happy to buy!
Very nice dress. Workmanship in itself is good, material pretty thin but not prześwituje. Feel is comfortable, material is also not potliwy. Zamówiłam size bigger than I wear casual and lies super. One Christmas odjęłam for bust, somehow I am not into it urged. After all for these pieniążki really worth. Recommend.
Dress as in the photo. At 50 size (XL) the village is free. Who are you?
The dress is cool! At 46 the size approached L perfectly! Thank you
DRESS LEOPARD # Review # olinkiiiiidwwa # reckiAgaty Zamowione▶️ 16.02.2020 Received▶️ 02.04.2020 Price▶️ 38.44zl (with kuponem with game) Findings▶️ 9/10 Dress very showy, kupiłam after many positive reviews and I am from it satisfied and well in it feels. WITH my evaluation odjelam 1 paragraph for quality material because it is not pure cotton. Cut very feminine, mężowi like A is the best voice oceniający. My size as kupiłam this XXL and boldly mogłam wziąść L or XL, because however this is me loose, but I deal with this poradzę ;) Dimensions W between armpits: 52cm Total length: 113cm (rear 124cm) Sleeve length from the armpits: 48cm
The dress has approached, the quality is good, the delivery is fast, thank you very much to the store