SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very thin so perfect for hot weather! so cute.
When measuring 103/90/101 wzięłam XL. Too large. Look OK.
fits well on my wife and looks good
I ordered L. Size meets the requirements. I think. A bit too big. The material is good. Delivered a little later than the deadline. But it's forgiving because of coronavirus. I advise♡
Zamówiłam size XXXL, size The agrees. Sleeves are wide, but the podwijają, so it not completely the mind. Neckline is nicely arranged. Material the elektryzuje, but I hope that after washing it will change. No brzydkiego smell. The downside is that the material is hard transparent, so to work rather is not suitable. Down shirt askew cut out, no symmetry.
The blouse is very beautiful, I directly fell in love very much.
The fabric differs a lot, they look cotton and are polyester
All OK
για το μέγεθος του είναι λίγο στενό
trop petit dommage
Normalyok
Objednano S but them volnejsi. Odpovida M but them pekna and nositelna and vetsi
It came quickly quality is not bad
Great blouse. True, the material is artificial. But not bad. But it sits beautifully. On height 173 and size 56 took 5x. Sits freely. Beautiful. The order is satisfied. The parcel went a month with a small
Thank you to the store, it came on time, the size corresponds to the order, the color is pleasant to the eye, synthetic is felt, excellent blouse. Seller recommend
I ordered together other goods, as a result, in 2 weeks came all)) I recommend people to order this product, and it is desirable to order immediately many things to quickly come to you orders. Not 1 thing!
Blouse is good. Not fitted, as in the photo (straight cut) on my size og 50 from 86 about 102 sat well. I went a long time, but it's not the store's fault. And the seller highly recommend. Packed dipped.
The blouse is generally cool, and the color and model correspond to the store's description. I did not fit a little in the volume of the chest. I did not contact the seller ..
Blouse is good. At its 44 took M, it was necessary L. I love it when I'm more free. Although it is not small to me, my volumes are og-88, ot-72. There are minuses. At the bottom of the blouse and sleeves are stitched terribly, it is necessary to hide, you do not sweat upstairs. This is not a problem, so I will not reduce the evaluation. The blouse quickly sent, came in 20 days.
love it, great blouse and material
The product looks like the description. The finish of the product is to be reviewed, a lot of thread that exceeds the seams. Small size, I took several sizes above mine but too small.
In france size L but took 2XL size too small will have to take the maximum size
All compatible with description
Malomerki
Too synthetic, unpleasant to the skin