SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On the shoulders of 40 cm, og-90, ot-75 took of course Same m. It was possible to take S. The blouse is excellent, it is ironed easily, it did not shed when washing. The only negative is the cutout! For small tits, the cutout is too big. But you can sew this plot or a bun on the inside of the bend to pick up a small one, and it's quite easy. In general, who likes it, maybe someone is normal. In the photo, nothing was sewn, photo as is It came pretty quickly, the track was tracked.
جميل وقماش رائع ولكنه قصير قليلا . المقاس صحيح
XL, 104- 86-98, according to the table of reference for og. On height 164 is long, judging by the sleeve and a very deep neckline (no buttons, just a strap in front, the bust sticks out of the cutout, it will have to be sewn. It looks normal, fitted. Dense synthetics, a little elastane added. I suspect that it crumples strongly.
It is equal to the description and the model photo is very pretty I am very satisfied, the color is also the same and the fabric is pretty good.
Хорошая блуза, как на фото
Blouse, very cute, nice fabric as the picture shows, I suggest ordering 2. Bigger sizes than usual, I'll order another
The quality is lower than what you see in the picture but it is good this passable based on price
He arrived fast. Exact size. Lighter color, beautiful shirt
Corresponds to the description, fit in size, I have 46 size height 167
it took nearly 2 months
The shirt is good, pleasant to the body. No smell.
It goes without more .. Neckline too plunge Received late. No exchange with the store
I liked the blouse. On the OG 112 cm 5 XL came up perfectly, not in obtyag. The material is not very light, not very hot weather. Sleeves oooochen long, the pictures can be seen, but if you roll up as shown in the store, it looks normal. The bar needs to be sewn a little-the bra is visible, but this is my opinion, maybe someone won't agree with me. And as a whole is happy, thank you.
identique et ravie, je l'adore !
Muy bonita. Quizás pedí una talla grande y con la XL hubiera sido mejor.