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SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Reviews
(102 reviews)
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Why Buy From Us
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
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Delivery about 3 weeks in St. Petersburg. Very beautiful. The color is beautiful, as in the photo of the store, in the photo it is difficult to convey, overflows. The fabric is slightly electrified. The only slightly small in the chest (94 cm) if you dress with a bra, and without a bra is not beautiful.
Fabric and color are excellent, but in the most visible place on the neckline a little beveled line ((I'll try to hide somehow, in general, I like the dress very much. In my 44 (og 88, OT 72) took M, sits well.
The quality is excellent! Not thin, at about 100 there is another stock. Og 85 all as it should be Village. The only negative is the different length of the transmission and Zada (The photo shows)
The dress is not bad, but the stains around the perimeter omitted the purchase. I washed the dress, but the stains, unfortunately remained. Mood ruined
The dress for its money is just super, but for an important event I would not put it on.
Dress of excellent quality, in Krasnodar it came in three weeks! Thanks store
I ordered at my 42 size m. The village is perfect. It was really a long time.
Excellent dress, very much waiting for him. At a height of 173 cm below the knee. The material is pleasant, similar to silk, the straps are adjustable. In the chest (88 cm in the bra) the dress sits very tightly, at the waist (71 cm) and hips (92 cm)-good and free. I ordered on the recommendation of the blogger @ irilook, which is the ambassador of The Toppies store. The order is satisfied, thank you to the store!;*
I recommend the store and the goods. Oooh very quickly came. Quality is super. Noble Shine, looks like silk. Straight plays on the figure. At the same time dense. Generally does not shine through. For myself, I want to remove on the sides, so that it was straight. In the chest just right. 90-62-91.this is a classic. Take the girls will not regret. Also for such a price. Under sneakers, sneakers, sandals. Yes, everything. Clusss
Nice dress!
OG 83 from 64 about 93 height 166, dress more, I will suture
Too big for size m.
Definitely yes!! height 162 96/67/97 took L
I liked the dress, I will wear it) the color is very noble. There are minor defects in the form of threads, but not critical. On the parameters 89/64/89, the size M sat freely, it was possible to smaller.
Everything is super! Dense, beautiful, flowing as it should. Thanks store
It's on time. The description of the store corresponds. Recommend!
The dress came in 2 weeks. The quality is excellent! Worried about the size, because I wear Xs, my parameters og 83, OT 60, OB 87, height 160, but after reading reviews risked. The village is as good as possible. Armpits are free, but not critical, the length of the dress is ideal. I will order in black.
Beautiful. But as for me, on height 160 and size XS is wide and long (I wanted a little higher), but under the belt fire
The parcel reached 23 days. Despite the fact that the order was more, it was collected and sent in less than a day. Awesome dress! It is very versatile, and can be worn in many ways. Made very high quality: the threads do not stick out, the fabric is good (not the one, on which it is easy to put a tighten), in the chest area there is a lining (in fact it is not visible, I just ironed badly). Slightly electrified, but this problem is easily solved by antistatic or washing with ополаскивателем. On my parameters 87 х68х92 and height 163 cm the village is perfect. Be sure to order one more in a different color.
Very good dress, free, the quality is fine, the straps are adjustable. Color, as in the photo of the store. My height is 165. Parameters 79-60-87.
The dress is cute, fit in size. With a jacket looks very cool.
The dress is amazing. The color is fascinating (the first photo is made in natural light). On the height of 170 cm, the dress is below the knee by 20 cm. I ordered the size M, on the parameters 89-67-96 freely the village in the chest, but a little bit more. The length of the dress is adjusted by straps. The dress flows, the material is like satin, but there are no tags, only the store logo. The color of the dress is insanely beautiful, but the dress itself will have to be sewn in width-it's too wide at the bottom. In general, I'm happy.
It's been a long time. Quality Super
6 days to Moscow. Quality is good. Size in the puzzle
The dress is made of very nice material, all the seams are even, the threads do not stick out. On the parameters 90-67-97 the village is excellent. The neckline zone is open, with everything you need is closed)) on height 178 cm length to the middle of the calf.