SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
At its size S ordered M. Up well approached, and the bottom is huge
Swimsuit for your money is good. I took the size M, was based on the table + the store advised on my parameters to take this size. On the chest 75A cups and the volume is a little loose, but not critical, in general, I'm very pleased with how I sat down, the cups fit tightly to the skin from above, it looks like just what you need) (I think not for girls with big breasts, ideally sits on the size of the chest in) panties also approached, I have a volume of hips 95 and a height of 176 cm, on my height sat down as it should with a high fit (which is amazing for Ali, usually here the assortment for low girls). The quality is normal, one Cup is a little bit not exactly sewn, but it does not catch the eye, also a small spot on the bodice, did not wash, but it is also almost invisible. The seller quickly responded, sent the next day, to Ukraine Kharkiv came in 11 days))
Swimsuit Super, quality bomb, size on my 42-44( s) came up perfectly, thank you.
Came very quickly. Quality at a high level.
The goods are just super, good quality. Delivery to Ukraine 10 days, very fast. I recommend to everyone
The parcel arrived in 10 days. Tracking was tracked all the time. The quality is good, the size grid corresponds. I advise the sender.
Swimsuit of good quality. Color, as in the description. It's a pity only that I trusted the store. Between M and L chose L and flew with the size. I wear the size M, I had to choose it, and I did not listen to anyone. I will suture.
Under the cups, the fabric is unfixed, so it can be collected upstairs. Panties are good, the material is normal
Gorgeous!!! Good fabric and fine. Arrived as well ahead of schedule
I liked everything but the cups on the small chest will not go
Panties sat very well, but the top is a little small on the girth of 90
All the kind, the age of the Cup is just a little deep, it does not sweat
God, horror is not a swimsuit. There are no complaints about the quality of tailoring, everything is fine. But the style!! In the volume of a wide soft strip, pitted side, without sealing. And two thick tight cups with pushap. Naturally, they do not hold on to the chest, and the chest does not hold) it seems that the swimsuit is large. Although in fact on the chest 92, with a cup of 80 V, a cup of this size l just. But he's not sitting! The strip is very loose in volume, does not hold its width and just going somewhere under the chest. Perhaps, if you sew the volume, then the smaller size will fit on the young chest. Just shut it down. But if you need to raise, support, emphasize, then this is not to this model) panties in the amount of L per elephant. Landing on my height 170, hips 98, turned out to be high, about like in swimwear from the series, the rescue of Malibu. Honestly, I do not recommend the model. For this price here there are many interesting and more successful models. I took for the garden, because it looks more than usual,. But it is not possible to wear it at all, you need to change a lot.
Excellent swimsuit, but it turned out to be great. Apparently there is a size in size, be sure to consider this when ordering.
Same as in the photo but size a little big