SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The suit is good. Nice soft fabric, stretches, does not shy the movement, sews very well. At the height of 173 cm, og 79, from 62, about 92 size S came.
The suit is super! Size s sat perfect! Parameters: chest 80, waist 62, hips 95
Suit well ooochen cool on the parameters OG 87 from 66 to 90 ordered with Ku))
Шло около месяца. Даже меньше, в связи с положением в странах, очень быстро. Качество классное , все подошло !)))
It is very nice!! I took size L and I’m 180 cm tall and 67 kg. It is slithly loose around the waist and the sleeves are a little tight when i put mu thumbs in it but it is ok. If you have a big chest don’t buy a smaller size. Definitly worth it!!!
Completely accurate description of the goods. Well packed. No smell. Cool color! Rush is too big (I wear 40-42) it goes to 42-44, but it's not scary. When buying, this was seen in the photo. I liked it! Came quickly to Tatarstan 1.5 - 2 weeks! I will order more!
Delivery 2 weeks. Quality Super. sat perfectly. thank you very much!!!
Chic suit! I sat perfectly. Despite the fact that I have a height of 157 cm, the pants are perfect on the ankle) I took the size s. Peter's been in two weeks.
realy nice, feels nice and soft to the touch, verry comfortable, defenetly ordering again, worth the price
The fabric is very soft and quite quality, not transparent or flawed. I haven't tried it yet to do sport but quite happy with the purchase. Quality-excellent price. I recommend it!
At a height of 169 cm, weight 59 kg, ob-93cm, og-90, took the size of S, everything came up. I liked the quality, odorless and sticking threads, thank you to the store!!!!!
Very cool material, smells good, stretches well. I took a larger size. The length of the height is 173 ideal.
The kit is very convenient for sports and in general, even at home you can walk, almost not felt, on height 168, weight 58, took S, was not mistaken. Ordered April 4, came April 23 in Moscow
Bomb suit. On height 167, weight 55 kg approached size S
Pleasant to the body material, stretches well, size s perfectly approached the height of 170. The color is very beautiful, as in the picture!
Quality, pleasant fabric, the priest does not shine through. On the height of 165 ms, hips 92, waist 77 cm took the size L, sit well, at the waist is a little loose, I think the size m would be good too
Fits very well. Nice elastic fabric.
Delivery to Moscow 9 (!!!!) days. The quality is excellent! Ordered in size L, but it was possible to take M, since a little too big top, but not critical. Very satisfied with the order! I ordered another one in a different color.
Excellent! Very good quality, I recommend.
Perfect leggings! Maybe down a size.
Very nice, quality material.
Mega set! Material is great, like a second skin, color beautiful lilac, size S for 174 cm lies perfectly. Very fast shipping to Poland (2 wks), recommended!
All right, thanks.
Very good kit, no foreign smell, everything is sewn qualitatively, even the top is almost not big on my waist 62. The only thing is that the fabric is more dense than the top. And so I'm happy, thank you!
Bomb, I really liked the suit .... the color of the fire, the fabric to the body is pleasant even to shoot it does not want. Definitely I will order even in a different color...