SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality is excellent the same as in the photo. I love it very much even though the taya a fair pelin but otherwise everything is perfect.
The parcel reached Mosk. OBL. in 3 weeks. Swimsuit lay in a zip bag. There was a sanitary sticker on the swimsuit. The straps of the bodice from behind on it can be adjusted in length. The material of the swimsuit is indicated on the label: 82% polyamide, 12% elastane. The bodice has a double layer of fabric and it has no cups, there are just foam inserts, which, if desired, can be pulled out. Suitable top in this size only on a small chest. Parameters: og 85, OT 68, OB 98 cm, height 161 cm, swimsuit sat back to back everywhere) the top elastic band that goes around the neck on the fastener. It seems that it is designed for smaller growth. Perhaps in a larger size would sit better. elastic bands at the waist squeeze the sides) and on the hips are too small. It will fit on narrow hips, a thin waist and a small chest. As erotic lingerie is quite a good thing)))
I am size S I ordered size M It fits perfect
Very good quality, true to the size displayed in the description.
Cool quality swimsuit. but on my 44-46 even XL small. My height is 170. Everything is sewn on Chinese schoolgirls. and here we are, Russian beauties. You can wear it, of course, but you will have to throw a couple of kg under it))
Exactly the same q in the picture.
Beautiful!!!
good quality
Swimsuit chic!!!! I ordered from another store the first time there is a cheap copy!!! The same swimsuit is beautiful in its performance! Very high quality everything is sewn! But I ordered the size L, and made a mistake, because this seller's dimensional grid corresponds to reality.
Surprisingly excellent quality for Ali. pleasantly surprised)))
Very good quality and does not shine. I just got a little small.
Everything is quality, I liked everything. It came quickly
Great store unfortunately at time Covid slowed delivery. But delivery arrived highly recommend seller and her honesty
He's fucked, but not tall girls. With 170 growth, it will be short for you.
Good fabric. Very nice
It's just like in the photo, the carving comes small, I wear a hip 38 and L up and it's pretty tight.