SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
fit a tight,but it's really cute
A wonderful swimsuit, you will not regret it. Everything came up, delivery fast about 2 weeks
Very cuteeee
Description corresponds, send quickly, but it is almost two months, Long did not track the purchase.
Color does not match the photo (height 170 (52 kg) size S Chest 80 Waist 60 Beakatdra 92. Size S just right delivery month
Super
Swimsuit fire, my parameters 90/71/91 weight 60 height 178, size m well sat. The store honest sent quickly. My Instagram is kate_mocca
A little bit big
Super! my parameters are 90-70-100, size L suits perfect
Small in the chest. And the hips are fine, even could be smaller. That is, if I took a larger size: the chest would be good, and with the hips would fall off the swimsuit))))
Recommend!! Delivery: very fast: 25.04 ordered, 9.05 came to Zhitomir (Ukraine). Total delivery only 7 working days (due to May holidays)! Kind: bright neon light green color and asymmetrical style-everything corresponds to the description. Size: Took L and did not lose. Parameters: height 174 cm, weight 59 kg, og 85, OT 75, OB 90. I could not find a swimsuit in the store because of a small chest, but this swimsuit looks awesome. Laik
Shipping fast. Delivery to Ukraine 18 days from payment. Ordered at request. I do not know if the size approached or not. But like, swimwear were satisfied. I recommend the store and the goods! Buy on Ali at a discount and without cheating goo_gl/eykqwg (Instead of the lower emphasis to put a point). Enter Lety codes!
I liked the swimsuit. The only thing, I would probably rather buy a size L. I took m according to reviews. My parameters are 88-73-92. The volume of my chest is small, but due to the wide back, there is a slight stiffness in my chest, as if press. Although on the other hand, on a wet body may not be such a feeling :) with the store did not communicate, delivery is fast, about 2 weeks.
The right S for a 36
Very good swimsuit. Parameters 88. 63. 89. Size M
Same the picture very good quality
Perfect, I love it. Same as in the photo, perfect size and very vivid color
Color Is My Love! Gentle beige with a slight addition of Lurex. The effect of "naked body" is created. Swimsuit will look beautiful on the figure with a flat tummy. Since everything superfluous will "jump out" from the fabric and cuts. In the bodice there is a loose paralon. On me size m.
Very nice. Just like in the photo
The parcel came on time. swimsuit of good quality'