SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i'm verry happy with the purchase 1.very fast shipping 2. good material and size 3.the store is very kind, i ordered another measure and i saw after that IT will didnt fit me and he changed. 100% recommend. thank You! i will definately come back
The dress is good long. It came quickly. Below my knee.
Excellent dress, for such a price Super, sits perfectly, the quality is good
This is unreal dress I couldn't find one in my town. And at the last moment decided to buy here Bought for 666 It is just super
Платье шикарное, ткань похожа на плотный шифон или вискозу.
Labai ilgas pristatymas - 2 mėnesiai. Sintetika. Ūgis 177, svoris 70 kg. krūtinė 94-liemuo 81-klubai 108 cm XL. Labai aukštai liemens Guma. Suknelė tiktų žemai moteriai. Man liemuo per aukštai. Labai elektrinasi. Siūlės overloku. Spalvos Labai gražios. Žemai moteriai rekomenduoju, aukštai NE.
The dress is excellent) it is easy to smooth, pleasant to the body)
Got it during. The track served. Such as in the description. I recommend the dress. I liked it. I will order more size. The elastic is pulling under the chest. I took it with a jacket. But with a jacket will not go as a whole dress for everyday use and in the "pir" to the store Thank you!
Pleasant to the body synthetics, the pattern is clear, fit perfectly. On the height of 172 weight 70 kg Took XL. a little просвечиваетбыстрая delivery. Thank you
Elastic very close to the chest should be closer to the waist.
The dress was sooo long. Maybe it's about closing borders, the virus, or something, but the good came to terms. Easy, magnetic. When you raise the hands of the elastic band on the belt rises to the chest, it was possible to take a bigger size
It was like a bitch. Talia, yak and wrote at the end of the night reviews, Envy on the city 160 cm. Yakust is good.
It was 2 months already and did not hope to get it, but in the end it came. The dress is super. Size M approached. My size is 44-46, height 171 cm. I wear the size m... It came perfectly, it's good that I did not take more on the size, but I wanted it very much.
June 6 made the order, June 10 sent. Notification from the Mail received on July 4, and then took it, so until Minsk dress was a month. I didn't talk to the store. The material is synthetic, but is of good quality, the pattern is clear, the thread does not stick anywhere. The smell is barely caught, I think, will blow out at the first walk) on the growth of 163 below the knee about on the palm and a half. I wear size S, sometimes even Xs, but read reviews, decided to take M. especially I prefer free things. In principle, it was possible and s take, but M also sits well. Light flowing fabric does not add extra volumes) and more. The dress is slightly illuminated, but if you wear beige underwear, not black or some other bright, then everything is within the framework of decency. Foreign eye will not see what to see and should not) in general seller and dress recommend
The dress is excellent, though thin, but it's not scary, for the summer it's the most
The dress is weightless, sweet. On the growth of 167 and Russian 42-44 took M. The length is what you need. the delivery is long to Minsk. I will order even in a different color, thanks to the store for the worthy goods!
Good dress, synthetic. For such a price will go down
Excellent dress, but slightly translucent. It is necessary to take beige underwear for him. And still buy an antistatic, as the fabric sticks to the skin. But very cute, refreshing!
If honestly when I ordered this dress I was preparing for the worst, but the dress turned out to be nothing! Yes, it is synthetic but the quality is very good. I ordered a dress about 3 weeks ago with the store I did not contact. But this did not need the dress came on time and everything was fine, the size perfectly approached and I liked everything.
Nice dress, the material is soft. The size is ok, I ordered S, I'm 1.62 and my parameters are 84-60-85. The only problem is that it is slightly loose (can be seen in the picture).
AWESOME!
Vono idealne
Gorgeous
Delivery is very fast. Days 12 to the Sverdlovsk region. Sleeve short as 3/4. Beautiful dress. I accidentally gave the parents address for delivery, wrote to the store to change it. But he didn't even answer me and did nothing.
So cute