SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Очень качественный! Буду заказывать ещё!!!
it's beautiful I am satisfied thank you .I recommend it the same as in picture
Beautiful body, but on growth 173 it was necessary to take M. The fabric is pleasant, breathing.
Красивое боди. Мои параметры 87-59-95. Подошло идеально) Спасибо!
Excellent body, you can perfectly combine with a heavy and complex bottom
Качество очень хорошее, не ожидала! ❤️
I took such a body of red color size m on the parameters og 85, OT 65 and now I took beige, sits perfectly, when washing does not lose color
Body liked the seams even size L on the parameters height 170 ob-95 og90 ot70 perfectly approached
Delivery is fast, the color is normal, the quality is at altitude. For me from the minuses-collects on the back, at the waist. But perhaps this is a feature of my figure. 92-66-102
Хороший боди. Ткань приятная. Пошив аккуратный. На свой 44 размер рост 157 брала М. Подошёл хорошо. Заказ шёл 1 месяц. Буду носить. Советую брать.
Exactly as in the photo! One in one! I like it
Very comfortable! Cotton fabric. The best quality what I buy on AliExpress! Size S is good for XS :)
Very good quality. Cotton natural. On my 86-70-93 growth 161 came m perfectly. Thank you!
Красивое боди , быстрая доставка, заказала М на 42р 155 см, рукава немного длинноваты (не критично) и длина боди длинновата, укоротила немного. Цвет скорее "грязно увядшая роза" , с белым низом смотрится красиво.
Body of excellent quality, the goods came quickly
Looks exactly like photo.
Remains, clearer, and wide at the end of the buttons, it is fitting in the sleeves and in life!
Quality is super)
In the photo, the fabric looks different. Body cotton, stretches, pleasant to the body. Clasp on 3 plastic buttons is not too convenient.
The goods are excellent, on their Xs, took S
I expected another material, but pleasantly surprised! L ideally approached, but according to the idea took on the growth (just in case) :D
Soft, does not shine through. Color is very like
The jacket is excellent, the material is very pleasant
I took a larger size. Quality is good, for autumn under jeans just right. The store is very responsive and attentive.
Good material Cotton