SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Swimsuit is just a bomb!! I sat perfectly, the quality is better than Calzedonia! Be sure to order more!
As in the photo. For a large breast, this model visually reduces the chest. Double, with lining. Qualitatively sewn.
Swimsuit is super, the fabric is awesome. Of the minuses for growth, 175 is too small. At 170 growth is ideal. My size is 40-42, sat almost perfectly. Very long delivery
Order received well packaged arrive rather quickly article according to the description.
Swimsuit went to Voronezh a little more than a month, the quality is super! I sat perfectly, I'm 160 and my weight is 43-45 kg. I ordered M (for such a price, it's just a bomb)))
Thank you store. The goods came to Belarus in 2 weeks. Swimsuit cool, sat very well.
Swimsuit very pleased. Delivery took about a month, which at this time quickly enough. Swimsuit on quality really liked and on parameters og98 ot86 ob110 height 170 XL sat well, but if the growth was lower, I think it would be great (in the chest area a little raging).
Swimsuit fire!!! From experience I ordered a smaller size. I ordered L does not sit very much. On the parameters 95/78/105 height 162 (weight 65) sat perfectly size m. Pulled up where you need to. The chest is a little pressed, but not much. I want another color. In Moscow came for 2-3 weeks. Waiting for opening borders)
Quality is good, sent long, in size is good, the color is not as bright as in the photo.
The coop is good, for size 46-48 and height 1,56 cm-took L, but it was possible to take M. Armpits, like many, a little bit swell. In general, the quality of 5 stars!
Good quality and colorful. Just like the picture. About the carving. I'm 1.72 and he throws me quite a shot, I ordered size M and wear size 36.
Great swimsuit! As in the photo. XXL on the 48th Russian is slightly free even.
Perfectly Perfect and size well. SUPER HAPPY! This is the second time I order this store and I am still satisfied. I recommend it
He's arrived in a couple of weeks. The fabric and color according to the description. The small Pelin carving